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B!POD Help Center
DEVICE
DEVICE
Aesthetic Issues
The coloured rings are ruined.
The screen is scratched/damaged.
Other aesthetic issues
Charging and Batteries
The charging system is broken or lost.
The charging animation keeps going in loop
The device is not charging.
The device is not turing on.
Interface / Screen
An icon appears on the screen.
Screen out of control.
The interface is freezed.
Functional Issue
The device does not respond to the button.
The button is stuck.
The vaccum process starts but the sound is different.
The vacuum process does not start.
The vaccum process is not complete correctly.